The Process Understanding the Landscape We began with a comprehensive analysis of state and federal trends, community needs, competitor activity and internal performance to understand the challenges and opportunities ahead. Listening to Leaders and Stakeholders Board members, executives and senior managers provided insights that shaped the early direction of the plan and helped define the priorities most critical to our future. Defining Strategic Direction In a joint session with the board and executive team, we outlined the long-term direction for KFHC and identified the areas where focused investment and coordination would have the greatest impact. 1 2 3
RkJQdWJsaXNoZXIy OTI0MzU=