Composites/ KHS 2022 2022 National Medicaid Percentile Ranking Attributes Summary Rate Summary Scores (At or Above 75th) Overall Satisfaction 90.5% 71.7% Favorable 99th Other Local Plans 70.8% 41.8% Favorable 99th Compensation 58.3% 37.8% Favorable 96th UM & Quality 64.2% 38.1% Favorable 100th Network/COC 50.6% 34.9% Favorable 95th Health Plan Call Center 64.5% 41.1% Favorable 99th Provider Relations 73.3% 36.6% Favorable 100th Would Recommend 98.3% 87.7% Favorable 98th 9 aParticipating in a three-year (2022-2024) CalAIM Incentive Payment Program to expand enhanced care management and community supports which: l Allocated $14.7 million in performance-based incentive funding for Program Year 2 (2023). l Awarded funding to 10 providers and community-based organizations. In August 2023, the Kern Health Systems Board of Directors approved $20 million in grant and strategic initiative funding to support health equity goals by expanding access to care in rural communities, improving care quality and increasing provider capacity. aImplementing two provider grant programs and two strategic initiatives from 2023 to 2025 aimed at enhancing care quality and expanding the health care workforce: l Provider Grant Programs ($8 million): m Provider Recruitment and Retention Program: $3 million m Quality Grant Program: $5 million l Strategic Initiatives ($12 million): m Health Care Workforce Expansion Program: $10 million m Community-Based Organization Program: $2 million Provider Experience & Satisfaction Survey conducted by SPH Analytics/Press Ganey
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