Kern Family Health Care | Community Report 2023

KHS is transforming care for its members through the Community Supports Services (CSS) and Enhanced Care Management (ECM) programs, which launched in January 2022 as part of the California Advancing and Innovating Medi-Cal (CalAIM) initiative by the California Department of Health Care Services (DHCS). ECM takes a whole-person, interdisciplinary approach to care, addressing both clinical and non-clinical needs of high-cost, high-need members through community-based, person-centered care management. The ECM program grew significantly in 2023, with the number of providers increasing from 10 at launch to 29 by year’s end. Kern County also ranked No. 1 in ECM penetration rates for January-December 2023, outperforming other counties, according to DHCS reports. Kern County had 10,811 (2.35 percent) members enrolled in ECM out of a total 460,136 Medi-Cal managed members. KHS ranked No. 3 overall in ECM penetration rates at 2.67 percent, and No. 3 for ECM among child and youth populations (under 21) with 0.48 percent. In 2023, KHS offered 12 of the 14 pre-approved CSS services, such as housing transition navigation, recuperative care, medically tailored meals and asthma remediation. Partnerships with community-based organizations also expanded, with many adding new services or locations. Between Jan. 1 and Oct. 31, 2023, KHS identified 8,921 members as homeless or at risk of homelessness. Of those, 1,458 received housing navigation services, 80 received housing deposit assistance, and 194 received housing sustainability services after being housed. Additionally, 99 members received recuperative care and 69 received short-term post-hospitalization care. These initiatives, aimed at modernizing Medi-Cal, underscore KHS’s commitment to improving health outcomes and meeting the complex needs of vulnerable populations in Kern County. Investing in REFORMING AND MODERNIZING MEDI-CAL 16

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