Kern Family Health Care | Family Health | Summer 2023

Get help in your language KFHC gives easy access to interpreter services at no cost to our members 24 hours a day, 7 days a week. Our Member Service Team can help you set up an interpreter for your next doctor’s visit. Give us a call at 800-391-2000, or TDD/TTY 711 for the hearing-impaired. KFHC has many ways to help meet your needs, such as: y Staff who speaks English and Spanish. y Over-the-phone language interpreters who speak more than 200 languages (OPI). y American Sign Language interpreters (ASL). y On-site, in-person interpretation. y Video remote interpreting (VRI). y After-hours interpreting. You can also check out our Provider Directory to find the languages spoken by our doctors and their staff. Call us before your next visit if you need for us to arrange for an interpreter. Tools for those with Alzheimer’s Alzheimer’s disease is not a normal part of aging. Memory problems are often one of the first warning signs of Alzheimer’s disease and related dementias. Getting checked early can help you and your doctor set up a care plan. When you or a loved one are told that you have Alzheimer’s, you will need to have someone who is allowed to help. This person should be on file at your doctor’s office to help you fill out any form. Many times, family and friends want to help look after the person with Alzheimer’s, from making office visits, picking up prescriptions and making sure day-to-day actions are done safely. These tools can help you be ready for the new demands: y English: cdc.gov/aging/caregiving/ index.htm y Spanish: cdc.gov/aging/spanish/caregiving/ index.html You will find a helpful caregiver’s plan form that can help guide you on what you will need during this time. FAMILY HEALTH 4

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