10 Celebrating Milestones, Strengthening Community Expanding into Medicare represented a natural next step in KFHC’s ability to serve members with increasingly complex needs. Designed for individuals age 21 and older who have both Medicare Part A and B and Medi-Cal, the D-SNP brings those benefits together into a single, coordinated plan, helping members with more complex health needs navigate care more seamlessly. For 29 years, KFHC served Kern County exclusively through its Medi-Cal health plan. The introduction of Medicare D-SNP marked a significant evolution, strengthening KFHC’s ability to support members across both programs and improve care coordination among providers, services and benefits. This expansion reflects the organization’s continued growth and readiness to meet members’ needs at every stage of life. The launch was supported by a comprehensive outreach and education effort during the 2025 Medicare Annual Enrollment Period. A countywide, bilingual campaign across billboards, radio, television and digital platforms helped raise awareness and ensure members had clear, accessible information about this new option. At the same time, KFHC established its first licensed Medicare sales team, equipping staff with specialized training and certifications to provide accurate guidance and personalized support throughout the enrollment process. Members who enrolled began receiving benefits in 2026. As the program moves forward, KFHC remains focused on delivering a coordinated, member-centered experience that simplifies coverage, strengthens provider collaboration and supports healthier outcomes for dual-eligible members across Kern County. Celebrating Milestones, Strengthening Community Expanding Care Through Medicare D-SNP A New Chapter in Coordinated Care
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